We strive to provide excellent service, but we understand that circumstances may arise where you need to seek a refund. Please read our refund policy carefully to understand your rights and responsibilities.
1. Refund Eligibility
We want to ensure your satisfaction with our app. Refund eligibility is determined based on the following criteria:
Service Disruptions: In the event of service disruptions or failures that are within our
control, you may be eligible for a refund. Please report any issues promptly to our
Cancellation of Service: If you cancel a service before it has been fulfilled, you may be eligible for a refund. The refund amount will be determined based on the stage of service completion and any applicable cancellation fees.
2. How to Request a Refund
To request a refund, please follow these steps:
Contact Customer Support: Reach out to our customer support team via email at
firstname.lastname@example.org or by phone at +91 6005-288369.
Provide Information: When contacting us, please provide relevant details, including your account information, transaction details, and a clear description of the issue leading to the refund request.
Review and Approval: Our customer support team will review your request, and if eligible, guide you through the refund process.
3. Refund Processing Time Refunds will be processed within 3 business days from the date the refund request is approved. Please note that processing times may vary based on the nature of the refund and the payment method used.
4. Non-Refundable Items Certain items or services may be non-refundable. These include, but are not limited to, fees for expedited services, third-party fees, and other non-cancelable services.
5. Changes to This Refund Policy
FastBeetle Logistics Private Limited reserves the right to update or modify this refund
policy at any time without prior notice. Any changes will be effective immediately upon
posting the updated
policy on our website.
If you have any questions or concerns regarding our refund policy, please contact us at:
FastBeetle Logistics Private Limited